The Indian Ports Association (IPA) has appointed Tech Mahindra as the service provider for a new digital service package at the five major ports of Mumbai, Kolkata, Chennai, Deendayal and Paradip. This initiative is said by the IPA to be a major step towards integrating the maritime sector and stimulating the growth and development of the major public sector ports in the country.
The proposed Enterprise Business System will comprise three core elements: port operations, Enterprise Resource Planning (ERP) and integration with a Port Community System (PCS).
A statement from the IPA says the new system will be driven by transparent, simple and error-free business processes and will facilitate performance assessment against clearly defined key indicators. It will also use the latest technology to achieve strategic business objectives and integrate seamlessly with common systems and devices.
IPA adds, “The solution proposes a ‘cafeteria’ approach for ports, which allows them to select the systems that they want to be implemented as per their needs. This model enables a minimal effort, and in a seamless manner, if new ports opt to join the system in near future.”
By collaborating in this way the five ports aim to improve ease of doing business, and to process requests faster, with a reduction in manual intervention and documentation required. It is also expected to cut transaction times and costs and improve the overall efficiency of port operations, speeding up vessel turnaround times.