India’s largest private sector shipping company, Great Eastern Shipping, has signed a deal with Athens-based Harbor Lab to undertake digitalisation work to optimise port cost management. The shipping company has chosen to use a number of Harbor Lab’s tools and solutions for all their commercial and husbandry port calls, reflecting a commitment to streamline agency operations and improve operational efficiency.
The collaboration importantly represents a pioneering achievement for Harbor Lab, as, for the first time, an end-to-end integration with both a Voyage Management System (Veson) and an Accounting System (SAP) will be launched. According to the company, the integration represents a significant step toward creating an even more efficient, seamless, end-to-end port call management process from fixing, until the end of the voyage and settlement of all invoices and claims.
“At Great Eastern, we are constantly seeking ways to improve our operational efficiency and deliver enhanced value to our customers,” stated Chief Operating Officer, Ankush Gupta.”Partnering with Harbor Lab and implementing their Disbursement Accounts module is a pivotal step in this direction. We are looking forward to leveraging the Harbor Lab platform to manage all agency activities, from appointment scheduling to document management and Approval Process, for instance. We expect that this will help us simplify communication and improve coordination.”