The fast-growing logistics centre, Khalifa Industrial Zone Abu Dhabi (KIZAD), has brought online a new set of digital-services in collaboration with Maqta Gateway, which operates Abu Dhabi’s Port Community System. These include online payments; the submission and processing of free zone applications; visa and ID card services; entry permits; establishment cards; and notarisation and attestation services.
Mohamed Ghareeb, Vice President of Service Delivery, says, “Through the digital services, customers can make informed decisions based on real-time analytics, and get up to the minute updates on their service requests. As we continue to bring more services online, the digital submission of documents also means that we are well on our way to completely paperless transactions in the future.”
The additional digital services are expected to benefit more than 600 companies delivering a significant reduction in paperwork, administration and processing times, in addition to eliminating the need for physical visits to customer service centres.