In the first quarter of 2021 APM Terminals rolled out its new container tracking platform, Track & Trace, to APM Terminals Mumbai and APM Terminals Pipavav in India. The container tracking tool can be found on the terminals’ homepages on www.apmterminals.com in both English and the local language. Looking forward, APM Terminals plans to introduce the Track & Trace solution to more than 90% of its fully owned terminals around the world by the end of 2021.
The global terminal operator’s Track & Trace platform provides live vessel schedules, real-time tracking of import and export containers and the option to save import containers to a personal Container Watchlist for easier monitoring. With just a couple of clicks, customers can review their Container Watchlist and quickly identify any actions that need to be taken. This avoids entering container numbers each time they need to re-check a container’s status. The ability to sort and add filters to the Container Watchlist makes this even simpler. For example, customers may choose to only show containers that are ‘ready for collection’ using a filter, or to show containers with holds at the top of their Watchlist.
“This is part of the company’s strategy to offer customers all digital services via a single, user-friendly platform and with just a single login,” explains David Francis, Head of Digital Products at APM Terminals. “This will clearly remove complexity for customers who currently have to switch between multiple systems to conduct business with a terminal.”