Gulftainer, which operates container terminals in the UAE ports of Sharjah and Khorfakkan, has taken steps to improve its operational efficiency by implementing the Marine and Container Handling (MACH) Terminal Operating System (TOS).
The TOS upgrade is expected to significantly enhance Gulftainer’s operating processes and customer service functions by optimising job orders, vehicle routing processes for container pick-up and delivery as well as the management of un-laden travel distances within the terminal. The resulting improvements in the efficiency of key operational processes is intended to allow Gulftainer to further boost terminal productivity, and improve service quality.
The company is rolling out the MACH TOS across its terminals in the UAE in a phased manner in collaboration with Tata Consultancy Services (TCS), with the first full implementation taking place at Sharjah Container Terminal (SCT).
Praising the smooth implementation of the system at SCT, Flemming Dalgaard, Gulftainer chief executive, said: “With the implementation of MACH TOS, Gulftainer reiterates its continued commitment to improving its operational systems and enhancing customer experience. This step is a key milestone in our information technology transformation strategy.”
Gulftainer claims that container ships arriving at its ports will benefit from a considerable reduction in waiting times. The company is now planning implementation of MACH at the Khorfakkan Container Terminal (KCT), where user and employee training is underway.
Currently handling an annual throughput of 6.5 million teu, Gulftainer aims to expand its global portfolio in the next 10 years to triple business volume worldwide to more than 10,000 vessel calls and over 18 million teu.